These terms and conditions apply for all orders placed, and all agreements concluded between The Lifestyle Museum Ltd and the customer.
Please visit my Returns section for more information.
Once an order has been placed I will be unable to cancel the order after 24 hours of purchase. Please make sure you are certain on any purchase before completing the checkout.
Please note that the products on the website are the exact designs however I do not supply the frames with the artwork. I value the quality of my products and they are made to the highest standard possible.
All orders outside of the UK are shipped recorded delivery, and tracking numbers will be to the email you provided when making the purchase. Estimated delivery times for your destination can be found in our FAQ section of the website. If the delivery encounters any unforeseen issues I will follow Royal Mail guidelines to ensure the fastest possible solution. If an issue occurs and you do not receive your order, after confirmation from the courier I will re-ship your order. Refunds will not be given. If you receive your order and it has been damaged during delivery, please get in touch within 48 hours of receipt with attached photographs of the damage so I can resolve the issue with my courier. There is no need to return your order to me, a photograph of the damage is sufficient.
I often offer my customers discounts through our 'voucher codes' at the checkout. If an order is placed, and the discount code is not used, the discount cannot be applied once the transaction is complete. I reserve the right to cancel and amend any discounts offered at any time.
Acceptance of Order
I reserve the right to cancel or refuse any order, for example, if my system detects a high risk level of fraud, or if delivery is to an untraceable destination. In such event, any money will be refunded through a reversal of transaction.
I reserve the right to make changes to my website and my terms and conditions at any time. I recommend you review my terms and conditions before each time you place an order to ensure you are fully aware of my policies.
My products are all hand designed and painted by myself and are not associated with any other brand or company.
7 Day Guarantee!
Now COVID 19 has eased I am pleased to announce that shipping times have been cut from 21 days to 7 days!